Customer Service


Frequently Asked Questions

  1. How can I contact you?
  2. How do I view the video after downloading, if I am on a MAC computer?
  3. How long do my download attempts last before expiring?
  4. Can I use a DOWNLOAD MANAGER? (Answer is NO)

Answers…

  1. How can I contact you?

    Email: Support@JLvids.com  Office Phone Number: 727-221-0252  Or Text: 727-953-2981

  2. How do I view the video after downloading, if I am on a MAC computer?

    VLC Player https://vlc-media-player.en.softonic.com/download

     

  3. How long do my download attempts last before expiring?

    The downloads are set to allow "ONE WEEK" and up to "4 TIMES".

  4. Can I use a DOWNLOAD MANAGER? (Answer is NO)

    Do NOT use an "Internet Download Manager". You will expire all the downloads at once.


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